FREQUENTLY ASKED QUESTIONS

WHAT ARE YOUR HOURS OF OPERATION?

We have mainly transitioned our services into mobile fingerprints and you can set an appointment by contacting contact@quickiprints.com. We offer the ability to come to your workspace and screen your employees or we also take appointments at each Universities’ student union location:

- University of Florida
- University of Central Florida
- University of North Florida

Our current location listed on Google does NOT provide level 2 screenings and is for our staff team only.

DO I NEED TO MAKE AN APPOINTMENT TO GET MY FINGERPRINTS TAKEN?

Scheduling an appointment and filling out the appropriate information online saves time and take you directly into the fingerprinting process once you come in. Please note that we may have various appointments throughout the day or be out of the office for off-site mobile scans so call ahead for convenience.

WHO IS REQUIRED TO HAVE LEVEL 2 BACKGROUND CHECK FINGERPRINTS DONE?

Healthcare - Doctors, Clinics, Birth Centers, Tissue and Organ Banks, Hospitals.
Childcare - Day Care Center Employees, After-School Program Employees, Youth Coaches, School Employees, Foster Care, Volunteers.
Juvenile Treatment Centers
Elderly/Disability - Employees or Volunteers providing care to Elderly or Disabled Persons - Nursing Homes, Assisted Living, Home Health, Adult Day Care Centers and Family Homes, Hospice, Home Medical Equipment Providers, Care Facilities
Criminal Justice - Law Enforcement, Corrections, Correction Probation Officers
Real Estate - Realtors, Insurance Agents
Florida Bar Applicants
Liquor Licenses
Department of Agriculture & Consumer Services

HOW CAN I ENSURE A QUALITY FINGERPRINT?

There are a number of conditions that can affect the image quality of a fingerprint. For instance, wet and sweaty fingers can cause the fingerprints to look blurred and not process clearly. On the other hand, dry fingers will cause the image to look broken and lack definition. At Quicki, LLC, we will meet our due diligence and find quality fingerprints with our many solutions to ensure they are approved. Reprints are performed on-site, but can extend the process.

WHAT IS THE DIFFERENCE BETWEEN AN ORI AND OCA CODE?

Having your ORI (Originating Agency Identifier Number) code is mandatory and extremely important for the fingerprint process. Normally, your Employer or Regulatory Agency will tell you this information, but we can help you locate it as well. The correct ORI code will allow your results to be processed to the correct designated agency. Generally, your ORI is a 9 digit code consisting of two agency identifying characters and 6-7 following characters. Example: EDOH0380Z.

Don't know your ORI code? Click here for our list.
ORI CODE LIST

The Florida Department of Children and Families provide the OCA (Controlling Agency Identifier) code which identifies the entity requesting the background check. Without this code, FDLE will not be able to process your results correctly to your employer.

HOW MUCH TIME DOES IT TAKE FOR QUICKI TO CAPTURE MY FINGERPRINTS?

Our live scan fingerprinting process should take anywhere between 5-15 minutes depending on the image quality of your prints.

HOW CAN I GET A COPY OF MY BACKGROUND CHECK?

Quicki, LLC cannot provide a copy of your background since the results don't come back to us. Only FDLE has this information and can use it to their discretion.

HOW LONG DOES IT TAKE TO GET BACK THE FINGERPRINTING?

It can take one to two weeks for them to be received, then FDLE will send them directly to your designated agency. During the week of your appointment, we will need to mark or make any comments for FDLE for lower grade prints, scars, etc. After completion of our evaluation, we will send your fingerprints in. Please note, we do have a large number of clients on a daily basis as we are evaluating their fingerprints as well. Depending on the workload of the state/agency, your results may not be delivered until a week or two weeks. Note that any criminal activity found in your report is another factor that may affect the processing time. We will be here and available for help throughout the entire process.

HOW DO I CHECK THE STATUS OF MY BACKGROUND CHECK?

After you've taken your fingerprints, a technician should provide you a TCN (Transaction Control Number). To check the status of your background, click here: Background Check Status.

If you have misplaced or not received a TCN, please call the office so we can retrieve that information for you.

ARE YOU ABLE TO COME TO MY LOCATION FOR FINGERPRINTING?

Yes, we are more than happy to come to your location. Please call us in advance to schedule an appointment and inquire about the possible travel fees applied for your area.

HOW MUCH IS A LEVEL 2 FBI BACKGROUND CHECK?

Please call our office at (352) 204-2477. All backgrounds are priced differently depending on the agencies' set processing fee.

WHAT FORMS OF PAYMENT DO YOU TAKE?

We take all Major Credit Cards or Checks. No cash.

What is your policy on our Private Information?

Quicki will not distribute any personal information outside of FDLE and cannot use it for anything outside of our services. We take all private information very seriously.